Resume

Work Experience

Nov. 2020 - Present

Leading accessibility strategy across web and mobile products
Partnering with cross-functional leads to prioritize accessibility work
Guiding design, development, and QA practitioners to enable them to build and deploy accessible experiences from the start
Establishing and governing design and technical standards for accessibility across all digital products
Advocating and educating practitioners through regular training sessions/office hours
Conducting regular automated and manual evaluations of new features and experiences on web/mobile platforms
Communicating and reporting evaluation findings to senior leadership
Creating low/high fidelity designs and interactive prototypes

Jun. 2019 - Nov. 2020

Conducted a comprehensive evaluation of existing digital experiences, reported findings, and created a remediation plan
Collaborated with design, development and QA to create sustainable, accessible design system components
Built a resource hub to help promote self-guided education and training
Served as the point of contact for all accessibility related inquiries
Implemented an accessibility library to help designers notate their designs for development

Mar. 2017 - Jun. 2019

Led the design, testing and implementation of a broad set of landing page components, which ultimately became the building blocks of our new design system
Managed and maintained design system patterns and standards
Built and iterated prototypes to help identify unforeseeable gaps
Became tech advocate for accessibility

Mar. 2015 - Mar. 2017

Created low / high fidelity website experiences
Redesigned entire triggered/transactional company emails leading to 12% higher CTR
Led the initiative to make global, responsive UI changes to Zappos.com for the first time since 2010

May 2014- Mar. 2015

Oct. 2010- May 2014

Interned for the first 6 months
Designed print collateral to support Marketing campaigns as well as internal events
Led a team in building Zappos’ first pop-up environmental experience at the Cosmopolitan Hotel
Created and implemented website assets
Contributed in creating the holiday shipping box designs

Dec. 2017

Credential ID: 1010956

Jun. 2003 - Aug. 2007

Bachelors Degree